Question 1

My granite has dark patches. What causes them and can you fix it?

Accepted Answer

Dark patches are the porous stone absorbing water, oil or grease because the seal has worn off. Deep cleaning draws out much of the soiling and resealing stops it recurring. We will tell you honestly how much will lift.

Question 2

Is professional granite cleaning better than doing it myself?

Accepted Answer

Yes. DIY machines and supermarket cleaners cannot draw grease out of the pores and can wear the seal and dull the polish. Our commercial equipment cleans far deeper, and our granite safe method protects the finish.

Question 3

Can you remove stains and grease from my granite floor?

Accepted Answer

In most cases yes. We tackle cooking oil, grease, wine, coffee and limescale with commercial grade cleaning. Some deep set stains in unsealed granite may not lift completely, and we are always honest about the likely result first.

Question 4

Why does my granite floor look dull even though I mop it regularly?

Accepted Answer

Usually a film of grease, soap and limescale has built up over the polish. Mop water spreads it rather than removing it. We deep clean the granite, extract that film, revive the shine and reseal the stone.

Question 5

Isn't granite tough enough that it never needs professional cleaning?

Accepted Answer

Granite is extremely durable, but the sealant and polish are not. Grease, limescale and trodden in grime still dull the surface and worn seal lets stains soak in. Professional cleaning and resealing restores and protects it.

Question 6

How long does granite floor cleaning take?

Accepted Answer

It depends on the size and condition of the floor, but many domestic granite floors are completed in a day. We give you a realistic timescale with your quote after assessing the area, so you know what to expect.

Question 7

Are your cleaning products safe for children and pets?

Accepted Answer

Yes. We use biodegradable, pet safe cleaning solutions that are gentle on your home and the environment. They clean granite effectively without the harsh acids and abrasives that wear the seal and leave residue behind.

Question 8

Do you seal granite floors after cleaning?

Accepted Answer

Yes, sealing is part of the service. After deep cleaning we apply a penetrating sealant to the granite and the grout. This keeps the porous stone from absorbing spills and stains and makes your everyday cleaning much easier.

Question 9

Will you restore the shine on my polished granite?

Accepted Answer

In most cases yes. Once the dull film is deep cleaned away, we work the correct pads to bring back the stone's natural gloss, then seal it. How much shine returns depends on the granite and its wear, which we assess first.

Question 10

How often should a granite floor be professionally cleaned?

Accepted Answer

For most homes every one to two years keeps granite in good condition, more often in busy kitchens or commercial spaces. Regular resealing extends the time between deep cleans. We can advise a sensible schedule for your floor.

Granite Floor Cleaning and Sealing in East Grinstead

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